EMAS SRI PINANG is the first jeweller to introduce a product purchase guarantee. Jamin Janji or Promise of Guarantee ensures that every product purchased at our store comes accompanied with the following
- Exchange or refund within 30 days from the date of purchase, provided the product is in good condition. Valid for a one time exchange only.Exchange or refund must be accompanied with a sales receipt and the Jamin Janji card. No additional charges apply.
- Exchange or refund must be accompanied with a sales receipt and the Jamin Janji card. No additional charges apply.
- All our products come with a lifetime warranty for its authenticity.
- Service cost for repairable items, maintenance and cleaning is free for a lifetime. Just present the Jamin Janji card for this complimentary service.
- Re-designing cost for all our products is complimentary, we will re-use the gold and gemstones to the best extent possible. Additional cost is chargeable only if additional gold is added, in which case current gold prices will apply.
- EMAS SRI PINANG guarantees the highest buyback price compared to the market rate.